Why should l concentrate on how to create insights from consumers click histories?
The answer is actually quite simple. To gain an understanding of how consumers are behaving through their clicks while they are visiting your website. This information allows you to pinpoint better areas that are working successfully and areas that need improvement in order to obtain optimal results.
How to create insights from consumers click histories
Understanding your consumers thought process, which in this case is accomplished through tracking their clicks, is essential. For example, if you are selling a product on your website, the process begins with the visitor going to your page. They are now in the stage of the process that displays and explains the product they are looking and evaluating the product. They are essentially deciding if they are going to click on the product to learn more about it and possibly purchase it, or they are going to click and browse elsewhere.
Let’s say they decide to continue to the next stage which brings them to next stage. They look for a minute and then click out of the site. In this example, in stage one, the consumer was kept interested in the product, and they wanted to move on to the next stage to get further information. This tells you that the first page of the site did its job, it made the viewer go to the next stage of the purchasing process. But when they went to stage two, something was not quite right. It did not make them want to move on, they lost interest and therefore went somewhere else. This, of course, is a lost sales opportunity, which is why you need to know how to create insights from consumers click histories. It gives you the information necessary to figure out how to fix page two, so consumers will move on to stage three.
Obtaining the insights you need
Now that we covered how to create insights from consumers click histories, it’s time to find out how you can get this information. If you already have a staff member with the knowledge of this process, the answer once again is simple. However, if that option is not available to you, there are plenty of companies available for hire that will be able to create a program that will suite your company’s specific needs.